Frequently Asked Questions about Therapy
Starting therapy can come with a lot of questions. Whether you’re wondering what to expect in your first session, how therapy works, whether virtual counseling is available, or which type of therapy may be a good fit, this page provides answers to common questions about counseling at Made to Thrive Wellness.
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Therapy can be helpful if you’re feeling stuck, overwhelmed, disconnected, or simply wanting to better understand yourself and grow. You don’t have to be in crisis or have a specific diagnosis to benefit from counseling. Sometimes, you may simply be looking for a safe place to be honest, receive supportive and compassionate truthfulness, and make sense of what you’re experiencing.
Therapy can be a space to move beyond simply getting by and begin to thrive. We’re not meant to do life alone, and meaningful growth and healing often happen within safe, supportive relationships.
If you’re wondering whether therapy might be a good fit for you, I invite you to schedule a free 15-minute consultation. It’s an opportunity to ask questions, share what you’re looking for, and explore whether working together may be a good fit.
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Made To Thrive Wellness is located in Gilbert, just west of Val Vista on Baseline, in the America’s Health Suits Building. See bottom of the page for the address.
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Do you take insurance?
I do take a limited number of insurance clients, whose insurance companies I am approved with, to help make therapy more accessible. Please contact me to see if I have insurance client availability and if I am approved with your insurance carrier.
If I cannot work with your insurance directly, I can also provide a superbill for you to submit to your insurance for possible out-of-network reimbursement. Since coverage varies, I recommend you check with your provider about out-of-network benefits and how to submit a superbill for reimbursement.
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Reach out through our contact form or schedule a free consult call—we’ll walk you through the next steps and answer any questions along the way.
You can also schedule directly either a consult or an initial session through this link.
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Made to Thrive Wellness uses HIPAA-compliant platforms to support your mental health care, with the platform depending on how your services are billed.
For private-pay clients, PracticeQ is used for scheduling, consent forms, secure HIPAA-compliant messaging, and clinical documentation.
For insurance clients, Headway is used for scheduling, consent forms, secure HIPAA-compliant messaging, and clinical documentation.
Using these platforms helps keep your care, communication, and documentation organized while supporting your privacy.
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Made To Thrive Wellness does not provide crisis services.
For 24/7 crisis support, you can call, text, and chat with the non-emergency 988 Suicide & Crisis Lifeline. Trained crisis counselors can help people experiencing suicidal, substance-related, and/or mental health crises, or any other emotional distress. You can also dial 988 if you’re worried about a loved one who may need support.
If you are experiencing a life-threatening emergency please dial 911.
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The first session is a little different from ongoing sessions. I’ll be getting to know your background, hearing your story, and understanding what brought you to therapy. I’m also looking to get a better idea of how I can best support you. You’re welcome to share at your own pace—there’s no pressure to have everything figured out.
We’ll also review any questions you have, along with basics like confidentiality and logistics. Most importantly, it’s a chance to see if this feels like a comfortable and supportive fit for you.
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There is a $5 per session processing fee for using a credit card to make a payment. To avoid this fee you may use Zelle, cash, check, or money order made out to “Made to Thrive Wellness.”
If you’d like to pay via another method besides credit card, please let me know ahead of time to avoid any unnecessary charges. -
Yes. In addition to in-person sessions, I offer secure, convenient telehealth sessions so you can attend therapy from the comfort of your own space. This can be a flexible option if you have a busy schedule, transportation challenges, or simply prefer meeting remotely.
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We ask for a minimum of 48 hours’ notice if you need to cancel or reschedule an appointment. You can do this by contacting me directly or using your client portal. Cancellations with less than 48 hours’ notice are subject to the full session fee.
We understand that life happens—kids get sick, cars break down, and emergencies happen —so we’ll do our best to work with you within reason.
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A regular therapy session (including the initial intake) lasts approximately 53 minutes. Extended therapy sessions are available upon request.
The number of therapy sessions a person “needs” is case specific, based on many factors, and something we will discover together. I want see you for as long as it takes for you to feel like you’re thriving instead of just surviving. For some clients this is only a few visits. For other clients this is regularly for an extended time.
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Yes! Part of thriving is feeling comfortable and supported in therapy, and finding the right fit matters. If thriving for you looks like seeing another therapist who you feel might be a better match, then that’s what I want for you. I’m happy to help make that transition as smooth as possible.
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Possibly. A limited number of sliding scale spots are available to help make therapy more accessible. If cost is a concern, you’re welcome to reach out and we can talk through options together.